Last updated: April 25, 2025
By accessing nixpanel.io or installing NixPanel software, you agree to be bound by these Terms of Service. If you do not agree, do not use NixPanel.
NixPanel provides a web hosting control panel ("Software") and a licensing SaaS platform ("Service"). The Software is installed on your servers. The Service manages license validation, billing, and your customer account.
Subject to these Terms and payment of applicable fees, NixPanel grants you a non-exclusive, non-transferable license to install and operate the Software on servers you own or control, up to the limit of your plan.
You may not:
You must provide accurate, complete information when creating an account. You are responsible for maintaining the security of your account credentials. Notify us immediately at support@nixpanel.io if you believe your account has been compromised.
Paid plans are billed on a recurring basis (monthly or annual) via Stripe. By subscribing, you authorise NixPanel to charge your payment method on each renewal date.
All prices are in USD. Taxes may apply depending on your jurisdiction.
We offer a full refund within 7 days of your first payment if NixPanel does not work for your use case. After 7 days, payments are non-refundable. Contact support@nixpanel.io to request a refund.
You may cancel your subscription at any time from your dashboard. Cancellation takes effect at the end of the current billing period. You will not be charged again after cancellation and your panel will continue to function until the period ends.
Each license is bound to a specific server IP address. You may change your bound IP address from your dashboard, subject to plan limits.
NixPanel periodically validates your license against our licensing server. A grace period of 7 days applies if validation cannot be completed due to network issues.
You must not use NixPanel to host content that:
Violation may result in immediate account termination without refund.
NixPanel is provided "as is." We do not guarantee uninterrupted access to nixpanel.io or license.nixpanel.io. Scheduled maintenance will be announced where possible. The 7-day grace period protects your panel during outages.
To the maximum extent permitted by law, NixPanel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business, arising out of your use of the Software or Service. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.
We may suspend or terminate your account if you breach these Terms. You may terminate your account at any time by cancelling your subscription and contacting support@nixpanel.io to request deletion.
We may update these Terms from time to time. Material changes will be communicated via email at least 14 days before they take effect. Continued use after that date constitutes acceptance.
These Terms are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association.
Questions about these Terms? Email support@nixpanel.io.